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Shipping Policy

In an ongoing effort to simplify your shopping experience, we have updated our shipping policy and procedures. We have worked closely with UPS to attain the lowest shipping rates possible, as well as packaging. Most orders will require no further action on your part post checkout. However, due to size and weight variances within our product line, some orders will require further communication to arrange shipping. Some deliveries may incur additional charges due to the types of shipping methods needed to deliver your product or miscalculations with dimensions or weight. Although we have taken precautions to limit how frequently this occurs, you may still be contacted by one of our sales representatives to discuss additional shipping charges or other methods of delivery.

HEAVY / LARGE ITEMS

Our shipping calculator may not properly calculate the exact shipping charges If your order contains large or heavy items. In the event that you have one of these items in your cart, the standard UPS shipping option will no longer be available to you. In this case please select the "Shipping Quote" option at checkout. If we have not previously spoken to provide a quote for that order we will contact you with available shipping options before processing the order.

HANDLING TIMES

In stock items ordered before 2:00 PM Central Time M-F will ship the same day. Orders received after 2:00 PM Central Time are processed the following business day (M-F). Some larger items and special order items will indicate a longer handling period in the item description. Once your items have shipped you can expect to receive them within 3 - 5 business days, depending on your distance from our shipping warehouse.

IN-STORE PICKUP

We now provide the option to pick up your purchases in-store (Dallas, TX location only at this time.) This new option, combined with our full catalog and saved credit cards allows business owners to make purchases and send employees to pick up items. Stop wasting valuable man hours by cutting out employee shopping time and payment verification/authorization. Get in, get out, get back to work.

FREE $15 SHIPPING CREDIT

We are excited to offer a $15 shipping credit on any purchase over $250. For many orders this shipping credit will be sufficient to cover the full cost of shipping. Orders containing heavy or oversize items will almost certainly result in extra shipping charges.